Your dealer finds all individual information regarding business transactions on a website, all background information on the current goods, planning data and aids for advertising and product presentation.
But this does not apply to everyone, it applies individually, directly face-to-face.
We have integrated and linked Wikimedia technology with our customer database.
Wikipedia is the easiest web technology to use and always offers the latest information.
We now put on a customer filter and so a dealer receives all info filtered for him after entering his email address and password. Naturally we supplement that with a newsletter service as updates on innovations.
Examples of relevant information:
- Decorating ideas for the products to be delivered soon.
- Fashion info and photo material
- Evaluations of the business relationship incl. backlog order lists
- Complaint processing
- Sales arguments
- Individual documents and contracts
- Contact partner
You are optimally positioned when you combine dealer portal and webshop.
So that you have a complete web-based service package to solve all questions which may arise with the dealer in working with your collection.
With the MobiMedia dealer portal staff/customers/partners can find important data, information or expert know-how easier and therefore delivery new products and services faster and market target groups.
The distributed innovation and creativity potential now can be simply bundled via expanded dialogue options. There is a collective memory so to speak.
The MobiMedia dealer portal is installed as an add-on to MobiMedia Webshop 2.0 or even as a stand-alone platform, which can be integrated into existing systems.
All information integrated into a simple Wiki-Media technology is pre-compressed and sorted through the intelligent customer filter for each user.
The users thus receive an individual tool directly at their respective work place.
A user receives access via his email address and a password.This allows an individual preparation of data and access rights.
Customers now have access to specified information from the marketing of delivered goods.Just as to the latest figures from the business transactions (level of delivery and others)
So the users achieve improved customer loyalty and a rationalisation of sales activities.
Various modules integrated into the platform make sales activities easier:
- Mobiportal (with all individual customer orders, chat, email)
- Cross-selling pool
- Flash order tool
- Newsletter module
- Returns management
- Entry cancellation reports
- Sales figures evaluation
- Automatic assortment reminder for individual shop floors
- Deco aids
- 3D simulation sales floor
- Document folder
- Contact database
Technology highlights such as maintenance-free clients, on and offline mode and the possibility to carry out software updates extensively during operation, guarantee a lean and resource-saving operational concept.Both in terms of features and the number of users the MobiMedia dealer portal is extremely scalable.
Cross-company scenarios such as integration of new customers and/or suppliers can be realized at the click of a mouse. A sophisticated authorisation concept governs the secure access to all data - both for internal and external users.
- faster turnaround times of internal and external processes
- no media breaks
- Quicker time-to-market thanks to shorter response times to changes
- Time saving through cross-system use of the existing data
- Secure access to real time data
- Higher user satisfaction
- better performance of IT environment